The product did not arrive because it did not pass customs checks due to the company's fault. Customs had the goods returned but the company has not yet refunded, despite multiple reminders, and 4 months have passed since the order. Absolutely not recommended, I don't know about the products, but about the seriousness of the company.
Response from supplier:
dear sir,There are many reasons for unsuccessful customs clearance. Our company has been cooperating with you for customs clearance. All documents have been provided to you, but customs clearance is still unsuccessful. I am sorry for this, but I promised you that I will give you a refund. But the bill from DHL has not been given to me yet. Once it is given to me, I will refund the corresponding amount.so,don't worry about it,We are definitely not doing business once.
17 Mar 2024